FAQ

Do you have a return and refund policy?
Goods sold are not returnable, refundable and exchangeable.

Can I make a reservation for the items?
You may reserve the items with us however it will be up for sale again in the event we have not receive the payment within 1 week from the date of reservation.

Is the price inclusive of postal charges?
Not inclusive.The price shown on our website is excluding the postal charges. The postal fees differs by locations and therefore we will inform you by email or call on the postal fees.

How can I purchase the items?
You can email us at felixhow@gmail.com to enquire on the transaction process together with the below details

• Recepient name
• Delivery address
• Contact no#
• Code no#
• Quantity

We will response to your query within 24 hours with the total payment inclusive of postal charges. Once payment received we will notify you via phone for the confirmation of payment together with the tracking no#

How if I did not receive the goods within the specific time frame given by Little eShop?
You can always email us at the above email address for further enquiry or contact us at 04-6597251

Can I visit your shop to try on the clothes?
We do not have a store for walk in customers as we intend to do direct selling via virtual store for our customers convenience and to offer a lower price for our customers.